Terms and Conditions a88 Platform

These Terms and Conditions ("Terms") constitute a binding agreement between you ("User" or "Player") and a88 ("Company", "we", "us"). These Terms govern your access to and use of the website, platform, and all services provided by a88.

Your continued use of the a88 platform following any amendments to these Terms will be deemed as your acceptance of those changes. It is your responsibility to review these Terms periodically to ensure you remain informed of the latest version.

These Terms should be read together with our Privacy Policy and Responsible Gaming Policy, all of which form the entire agreement between you and a88.

To register and use a88 services, you must meet all of the following eligibility requirements:

• Be at least 21 years of age at the date of registration
• Not on the self-exclusion list of any responsible gambling programme
• Not represented by a guardian who prohibits gambling activities
• Acting on your own behalf and not under the direction of any third party
• Not prohibited by local law from participating in online gambling activities
• Have not previously had an account closed by a88 due to terms violations

A88 reserves the right to request proof of identity and age at any time. Accounts found to not meet these eligibility requirements will be suspended and any remaining funds will be managed in accordance with our internal policies.

Each user is only permitted to register and hold one (1) account on the a88 platform. Owning multiple accounts under the same individual is strictly prohibited and may result in the termination of all associated accounts and forfeiture of remaining funds.

During the registration process, you are required to provide true, accurate, and complete information including:

• Full name as shown on your identification document
• Exact date of birth
• An active and reachable email address
• Mobile number registered in your name
• Bank account number or e-wallet details for withdrawal purposes

You are solely responsible for maintaining the confidentiality of your account password. All activities that occur under your account are your responsibility. Please contact our support team immediately if you suspect any unauthorised access to your account.

A88 will not be held liable for any losses arising from your failure to keep your account login credentials secure.

A88 supports a variety of local payment methods including DuitNow, FPX, Touch 'n Go, GrabPay, and Boost. All transactions are processed in Malaysian Ringgit (MYR).

Deposit Limit:

• Minimum deposit: MYR 10 per transaction
• Maximum deposit: subject to the limits of the selected payment method
• Players may set their own daily, weekly, or monthly deposit limits through their account settings

Withdrawal Limit:

• Minimum withdrawal: MYR 30 per transaction
• E-wallet withdrawals are processed within 1–3 minutes
• Transfers to bank accounts are processed within 5–15 minutes
• Full KYC verification must be completed before your first withdrawal is processed

A88 reserves the right to delay or withhold withdrawals for security review purposes. In such cases, our team will contact you within 24 hours with further information.

A88 offers a variety of bonuses and promotions from time to time to enhance your gaming experience. All bonuses are subject to specific terms stated in each offer. The general terms applicable to all bonuses are as follows:

• Every bonus has a wagering requirement (rollover) that must be fulfilled before a withdrawal is permitted
• Bonuses may not be withdrawn as cash unless the rollover requirement has been completed
• Using multiple accounts to claim the same bonus is prohibited and will result in the cancellation of all bonuses
• A88 reserves the right to cancel any bonus obtained through fraudulent means or abuse.
• The welcome bonus can only be claimed once per new user
• A rollover completion deadline applies to each bonus — please check the specific terms of each promotion

Any attempt to exploit or abuse the bonus system — including the use of automated software, arbitrage strategies, or coordination between accounts — will result in bonus cancellation and possible account termination.

All games available on the a88 platform use an audited and certified RNG (Random Number Generator) system verified by an accredited independent body. The outcome of every game is entirely random and cannot be influenced by a88 or any other party.

• Settled game results are final and cannot be appealed unless a proven technical error has occurred
• In the event of a technical failure during gameplay, the affected bets will be returned to the player
• The use of assistance software, bots, or automated methods for gameplay is strictly prohibited
• Players are responsible for ensuring their internet connection is stable while playing
• A88 is not responsible for any losses arising from internet connectivity issues on the player's end.

For Live Casino games, additional rules may apply based on the respective game provider's regulations. Players are advised to read the specific rules of each game before placing bets.

A88 platform users are required to comply with the established standards of conduct at all times. The following are strictly prohibited:

• Using offensive, threatening, or abusive language towards staff or other users
• Sharing or selling your account login credentials to any other party
• Using the platform for money laundering or any other illegal activity
• Attempting to hack, breach, or disrupt the platform's systems and security
• Spreading false information about the a88 platform to the public
• Exploiting technical errors or software bugs to gain an unfair advantage

A breach of any of the above rules may result in disciplinary action including a warning, temporary suspension, or permanent account termination. In cases involving illegal activity, a88 will report the matter to the relevant authorities.

A88 takes the protection of your personal data seriously. All information you provide to us is collected, stored, and processed in accordance with our Privacy Policy, established in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Your information will only be used for the following purposes:

• Identity verification and KYC process
• Financial Transaction Processing
• Account and service-related communications
• Enhancing user experience on the platform
• Compliance with legal and regulatory requirements

A88 will not sell, transfer, or disclose your personal data to third parties without your consent, except as required by law. For more information, please refer to Privacy Policy us.

To the extent permitted by Malaysian law, a88 shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of our platform, including but not limited to:

• Financial losses arising from betting outcomes
• Service disruptions caused by system maintenance or circumstances beyond our control
• Inaccurate information provided by third-party providers
• Unauthorised access to your account resulting from your own negligence
• Losses arising from delays in transaction processing

A88 services are provided "as is". While we make every effort to ensure the platform operates without interruption, we cannot guarantee that the service will always be entirely free from errors or technical disruptions.

A88 reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. However, we will endeavour to provide reasonable notice to users of any significant changes through:

• Notice on the platform's home page
• Email notification to the registered address
• Pop-up notification upon login following a terms update

It is your responsibility to review this page periodically. The "Last Updated" date at the top of this document indicates when the most recent amendment was made. Your continued use of the platform after any amendment is published constitutes your acceptance of the revised terms.

A88 reserves the right to suspend or terminate a user's account at any time for the following reasons:

• Violation of any part of these Terms and Conditions
• Fraud, identity deception, or providing false information
• Holding multiple accounts
• Money laundering activities or suspicious transactions
• Use of automated software or bots
• Abusive or threatening behaviour towards our staff

In the event of account termination due to a terms violation, a88 reserves the right to forfeit any bonus balance for which the rollover has not been completed. For real fund balances (non-bonus), a refund process will be carried out in accordance with the established review policy.

Users may also request to close their own account at any time by contacting our customer support team.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our team is ready to assist you at any time.

For account or transaction-related issues, please provide your account number and transaction details when contacting the support team to expedite the resolution process.